This replacement service for ceiling fan/ceiling fan with light is carried and performed by qualified technical team of experts from Home Service by HomePro. The team with criminal record checked has passed high-standard job training and been certified with a certification of interior electrician to ensure and guarantee you of our excellent service performances and safe service procedures.

Service Procedures

1. Remove the existing ceiling fan
2. Install the new fan along with connecting to the switches and electrical system
3. Recheck and run the post-installation tests
4. Hand over the completed work to the customer along with providing suggestions and guidelines

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these flowing circumstances.

• Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
• Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
• Improper usage/maintenance, accidents or parts that exceed expiration date

4. In case the worksite height exceeds 3 meters, an additional charge of scaffolding will be applied.
5. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
6. Service completion will be deemed final once the customer or induvial on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
7. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
8. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @homeproservice.

This installation service for ceiling fan/ceiling fan with light is carried and performed by qualified technical team of experts from HomePro. The team with criminal record checked has passed high-standard job training and been certified with a certification of interior electrician to ensure and guarantee you of our excellent service performances and safe service procedures.

Service Procedures

1. Perform area inspection to pinpoint the most suitable location
2. Carry out installation of ceiling fan/ceiling fan with light, utilizing surface wiring and standard equipment determined
3. Once the installation has been completed, system inspection shall be proceeded for safety purposes.
4. Provide customers with suggestions and instructions before handing over the successful work to customer

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these following circumstances.

• Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
• Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
• Improper usage/maintenance, accidents or parts that exceed expiration date

4. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
5. Service completion will be deemed final once the customer or individual on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @changhomepro.