Servicing for installing sockets/switches from HomePro, one of the best services out there, is carried and performed by qualified technical teams of experts that has passed training from Department of skill Development. Essential tools and care in every step are provided throughout the servicing. Technicians with high expertise in this particular field and standard service procedures promise a worthwhile servicing.

Service Procedures

1. Carry out inspection to determine the appropriateness for installation of sockets/switches
2. Apply protective layering on ceiling, floor and wall
3. Remove existing sockets, switches, downlights and light bulbs (In case of replacement)
4. Perform installation of sockets, switches, downlights and light bulbs
5. Installing/wiring the electrical system
6. Recheck the electrical system
7. Run post-inspection after the installation
8. Tidy up around the worksite and hand over the successful job to the customer along with providing suggestions and maintenance guidelines

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these flowing circumstances.
   • Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
   • Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
   • Improper usage/maintenance, accidents or parts that exceed expiration date
4. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
5. Service completion will be deemed final once the customer or induvial on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @changhomepro.

Plug and switch replacement and installation service with quality standards from HomePro technicians. This is another great service that we are dedicated to providing, with professional technicians trained by the Department of Skill Development, equipped with complete tools, and attentive to every step of the installation process. Eliminate cost overruns with experienced professional technicians who have undergone specialized training and certification, working with standard procedures and taking care from the first step to the last.

Service Procedures

1. Inspect the suitability of replacing and installing plugs and switches with the existing electrical system.
2. Protect the floor, walls, and ceiling.
3. Remove existing plugs and switches (in case of replacement).
4. Install or replace plugs and switches.
5. Inspect the electrical system.
6. Check the operation of the system after installation.
7. Clean the surrounding area, hand over the work, and provide advice on maintenance methods.

Terms and Conditions

1. Customers can change the service date at least 2 days in advance of the appointment.
2. Guaranteed for damages resulting from the service, up to 2 times the service fee paid by the customer.
3. The company reserves the right to guarantee in the following cases:
   • The customer hires an external person to service or repair the company's work.
   • The customer hires or allows the company's technicians to work without paying the service fee through the company.
   • Improper use/maintenance, accidents, or expired equipment/spare parts.
4. In the case of excess equipment purchased by the customer, an installation fee of 50% of the equipment price will be charged.
5. The service is complete when the customer or customer representative signs the work acceptance form. Any changes will incur additional service fees.
6. Customers are responsible for providing security deposits, water and electricity fees, parking fees, and obtaining permission to work with the juristic person.
7. For inquiries and additional service requests, please visit the Home Service counter at any branch, call the Call Center at 1284, or Line ID: @changhomepro.