Table for The Power Standard Installation Service Fees and Equipment | Type of Installation product | Installation Service Fee(VAT inclusive) | Standard equipment for installation (not exceeding) | | New unit | Cable RG 6 | Steel Posts | Cable(DTV BOX) | 1.TV,Plasma,LCD,LED,O LED, Home Theater
(Exclude Separate Set) | Free | - | - | - | | 2.Digital TV Attenna (Full Installation) | 1,500.- | 20 m. | 2 m. | 1 m. | | 3.Digital TV Attenna (Connect Only) | 750.- | - | - | 1 m. | | 4.Signal Splitter (Full Installation) | 900.- | 20 m. | - | 1 m. | | 5.Signal Splitter (Connect Only) | 450.- | - | - | - | | 6.TV Box Installation (Not Bought With TV) | 500.- | - | - | - | | 7.TV Box Installation (Bought With TV, But separately) | 200.- | - | - | - |
Service Conditions 1.Terms on Installation - In case of having an installation on any glass block, mirror, metal,wooden furniture, and any kind of stone, there will be a cost for extra installation equipment from the standard as indicated in the Extra Installation Equipment PriceList.
- In case of drilling a plastered ceiling, the company will drill at the area related to an installation (exclusive of paint and ceiling repair)
- In case of vulnerable mounting point, such as ‘Gypsum wall’, ‘10mm-thickness wooden wall’, ‘Ceiling hanging’ or under an installer consideration, Customer need to strengthen a mounting point before installation. If supporting service isneeded to be done by HomePro Installer, equipments will by prepared by installer themselves. (exclusive of paint and ceiling repair)
- Working site must be a flat surface of 2-3 square meter with a height from floor to the machine not higher than 3 meters.
- In case that the height from floor to the machine is higher than 3 meters, the customer must provide scaffold for installation.
- In case that the installation cannot be made because the customer does not prepare installation site or does not postpone the installation appointment 2 days in advance, the company will charge travelling cost of 300 Baht/ trip.
2.Terms on Installation Equipment - Electric wiring and water piping will be exposed.
- For standard installation equipment, the company will provide for actual usage only.
- The company reserves the right not to deliver those unused equipment and neither to exchange nor refund in cash or discount.
In case the customer purchases extra installation equipment himself, the company will charge labor cost at 50% of the extra installation equipment cost. ** No labor cost charge in case of using extra installation equipment which is given together with the products. The above cost of extra installation equipment is inclusive of VAT.
3.Installation Warranty - Warranty is provided after installation for 180 days and is responsible for actual damage due to installation service but not exceeding 2 times of standard installation service fee of Home Pro.
- The company reserves the right not to accept any exchange or return of products which have already been installed.
- In case the customer needs relocation or re-installation of old unit, the labor fee will be charged as indicated in the service fee table.
The company will not responsible for any damage which occurs from: * The customer hires other person to install or repair the installation work made by the company. * The Customer hires or engages technician of the company to work beyond the scope of service as indicated in the job sheet, without an engagement through the company.
If the customer is interested in using any additional service, please contact Special Service Counter or Service Center at Tel.1284 4.Service Area Service radiance is as follows: *Bangkok Branches cover Bangkok and Metropolitan Bangkok. - Rungsit Branch :up to Klong 10, Amphoe Banhpra-in, Wongnoi.
- Rattanathibej Branch :up to Nobprawong section.
- Phetkrasem Branch :PuttamonthonSai 7.
- Rama2 Branch :up to Prasamutjaedee, Pomprajul, Mahachaimuangmai.
- Suvarnabhumi Branch :up to Samutprakarn Clock Tower, Crocodile Farm, Bangna-Trad km.30, Bangplee Housing.
- Fashion Island Branch :up to Hua-TakayBridge, Suwintawong, Nongjok.
*Upcountry Branches - Free of charge for the first 30 kms. From the branch.
- 15 Baht/km for the following 31stkms.-100thkms
- Lump Sum service charge if exceeding 101 kms.
** The company reserves the right to change service fee and conditions without prior notice. | Extra Installation Equipment Price List | | List of equipment | Unit | Equipment price+ Labor cost
INC VAT. | | 1. Cable RG 6 | meter | 30.- | | 2. Wall mounted Pole | meter | 50.- | | 3. Cable(DTV BOX) | meter | 100.- | | 4. Signal Splitter 3 Ways | meter | 150.- | | 5. Signal Splitter 4 Ways | unit | 250.- | | 6. Signal Splitter 5 Ways | meter | 350.- | | 7. Signal Splitter 6 Ways | unit | 450.- | | 8. Signal Booster | point | 1,200.- | | 9. Wall Hanging Support | point | 1,000.- | | 10. Cable HDMI/Optical | line | 850.- | | 11. Wall Hanging (Tilted) For 14”- 49” TV | ea | 1,250. | | 12. Wall Hanging (Tilted) For 50”- 65” TV | ea | 1,950. | | 13. Wall Hanging (Swing) 14”- 49” TV | ea | 1,750.- | | 14. Wall Hanging (Swing) 50”-65” TV | ea | 2,250. | | 15. Relocation (Within Same House) | point | 300.- | | 16.In case the customer purchases extra installation equipment himself, charge for labor cost | 50% of the Equipment Price + Labor Cost |
*Condition for installation, internet connection - Customer must use only the Router from the internet service center such as TRUE, 3BB, TOT etc.
- There are 2 means of internet connection:which depends on the internet signal strength. In case customer can connect the internet but the internet signal is poor, customer should contact the Internet Service Provider to fix the poor signal.
- No service for downloading any additional applications. Customer must operate by themselves.
- Our technicians can only suggest for introductory use of products. In case of more further details, please contact our representatives in store or Brand Service Center.
The company has a procedure to confirm appointment and survey customer satisfaction in using the service in order to improve service quality. Therefore, there may be more than one contact to the customer. |
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