The water heater installation service from HomePro ensures high-quality standards delivered by professional technicians trained and certified by the Department of Skill Development. Equipped with comprehensive tools, our experts handle every step of the installation with precision and care. Enjoy hassle-free service with transparent pricing, eliminating unexpected costs. With specialized training and certification, our technicians follow standard procedures to ensure a seamless experience from start to finish.

Service Procedures

1. Inspect and recommend the areas or positions of installation
2. Properly install the tankless shower/water heater to the existing connections of water supply and power source.
3. Recheck and run the operation test after installation
4. Hand over the completed work to the customer along with providing suggestions and guidelines.

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these flowing circumstances.
   • Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
   • Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
   • Improper usage/maintenance, accidents or parts that exceed expiration date
4. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
5. Service completion will be deemed final once the customer or induvial on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.   
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @changhomepro.