สวัสดีค่ะ จากที่ท่านแจ้งมานั้น แอดมินขออนุญาตประสานงานเรื่องของท่านไปยังหน่วยงานที่เกี่ยวข้องเพื่อติดต่อดูแลท่าน ขณะนี้อยู่ระหว่างดำเนินการ จะมีเจ้าหน้าที่ติดต่อท่านโดยตรงค่ะ // ขออภัยในความไม่สะดวกค่ะ // แอดมิน

Dear Khun Curtis, First of all, I would like to thank you for your order. As per your information, I have checked your matter and found that the staff has asked for pictures of the product you are having problems with by sending them via the Line application @homeprocallcenter. In this regard, I would like to request to inform you of the conditions for receiving the products as follows: 1. While inspecting the products, if problems are found, such as the wrong model, wrong color, incomplete quantity, or damaged products. You can refuse to receive the product immediately. 2. You must inform the problem of claiming-returning the product in every case to Call Center Homepro 1284 first every time so that the coordination staff can request information, pictures, or videos to take care of you in order. However, if you still haven't received any care or encounter any problems, you can contact us at 1284 24 hours a day. To apologize for your inconvenience. Admin